Here are a few of the most frequently asked questions that we get from our customers. If we haven't covered your questions here, just give us a call!
We have different sizes of limos and buses to accommodate your needs, ranging from our 12 passenger party bus to our featured 30 passenger bus. If you've got more guests our largest party bus can accommodate, we recommend renting more than one bus and splitting your party up between them for more room.
Absolutely not. We discuss everything up front with you so there are no surprises at the end of your trip. More or less the only fee that you need to concern yourself with is for traveling more than 50 miles outside of our service area, and that's a reasonable fee that we'll discuss before your trip. That affects a very small percentage of our customers because most of you are traveling in the Portland metro area only.
We do. As the parent, you must make the arrangements and handle the payments, but then you can relax knowing that your kids will safely be in the hands of one of the area's finest chauffeurs, instead of driving in cars with other teens who may be distracted, inexperienced, or worse! You avoid a whole host of hazards avoided when you hire a professional chauffeur for your teens big events, and we'd be happy to help you get that peace of mind.
Yes, drinking is allowed in all of our luxury vehicles, provided that all of the passengers are of legal drinking age, of course. If teens or children are on board, even babies, we legally can not allow you to bring any alcoholic beverages on board. So plan your trip and passenger list properly for your enjoyment.
No, smoking is not allowed on any of our vehicles. However, there is no limit to the amount of pit stops that you can make during any reservation with us for bathroom, smoke breaks, or any other stop. If you or your guests need to take a smoke-break or seven, simply notify your driver and he or she will be happy to find the nearest safe location for you and all of your passengers. This is for a number of reasons but mostly to keep our fleet as fresh as possible for as long as possible.
Yes, a deposit via credit card is required when booking any of our vehicles. After your event, we will release the deposited amount back to your credit card, provided no damage is done to our vehicle during your reservation (covered in your agreement). Once the deposited amount is released back to you, it can sometimes take up to one week to appear in your account, so please be patient!
This all depends on your particular plans. For night time trips, we typically book for a six hour rental but you are allowed to go over that time, with your set hourly rate being pro-rated for the extra cost of your overage time. We also do day-time trips (like, for weddings) that are typically 3 1/2 hours long, for a flat rate. Our shuttle service is determinate upon your trip specifics, as well.
Regarding the deposit that can (but rarely ever) be used to help cover the cost damaged caused by you or typically one of your guests, we simply ask people not to leave a mess behind. We have a team of detailers to make sure our vehicles are in clean and sanitary top shape prior to any outing. We just request you don't leave items behind or garbage laying around outside of an on board garbage can.
